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ASSESSMENT

Psychological Safety

Find out whether people on this team can say the difficult thing.

Seven statements, answered in about three minutes, produce a single team score and one of four bands. It measures whether admitting a mistake, raising a risk or disagreeing carries a cost here — the condition that decides whether every other measure you take is answered honestly.

  • 7 Likert items
  • 7 questions
  • ~3 minutes
  • Taken in the assessment portal

You receive

  • Total score on a 7 to 35 range
  • One of four bands: Developing, Emerging, Established or Thriving
  • A written evaluation of what the band means for the team

What Psychological Safety measures

There is one thing being measured here, not a profile of several — and it is measured because each of these four behaviours has a price attached when it goes missing. The seven statements approach it from these four directions.

Admitting a mistake

Whether an error gets named while it is still cheap to fix, or absorbed quietly and discovered downstream — where the same error costs many times more to put right.

Raising a problem

Whether flagging a risk is read as useful or as obstruction. Where the person who flags it pays for having done so, they stop, and you lose your earliest warning system.

Asking for help

Whether asking is ordinary practice or evidence that someone is not up to the work. Teams that cannot ask do not stop being stuck — they just get stuck privately, for longer.

Difference and dissent

Whether a dissenting view survives the meeting it is raised in. Unanimous agreement is often reported as alignment when it is actually the absence of anyone willing to test the plan.

What the silence is costing you

Low psychological safety almost never shows up on a report labelled as such. It shows up as a defect found three stations downstream that somebody noticed at station one. As a project slipping in the final fortnight after months of green status. As the resignation that arrives with no warning, from the person who had in fact given several.

Each of those is expensive, and each is normally investigated as a process failure. Sometimes it is. Often the process worked exactly as designed and the information simply never entered it, because the person holding it had learned what raising it would cost them.

Three minutes buys you a direction

Not a diagnosis of everything, and not a project. One reading that tells you whether the problem you are chasing is a process problem or a candour problem — because the two have completely different remedies and are routinely confused.

It tells you whether to trust your other data

Every survey, retrospective and skip-level you run assumes people will say the true thing. Where that assumption does not hold, the rest of your instruments return confident, well-formatted noise. This is the one that checks the assumption.

What you receive

One total and one of four bands, each with a written evaluation of what it means for the team. The number shown against each band below is the top of its range.

Developing14
Scores 7 to 14. Problems surface late and usually from outside the team. Silence is the safe option and people take it.
Emerging21
Scores 15 to 21. Speaking up happens, but it depends on who is in the room and how the week has gone.
Established28
Scores 22 to 28. Mistakes and risks are raised as a matter of course, and the person raising them is not the one who carries the cost.
Thriving35
Scores 29 to 35. Dissent is actively sought, and the team treats an early problem as information rather than as blame waiting to land.
Illustrative sample — not real results

Who it is for

Teams that keep finding problems late

When issues are consistently discovered downstream, the question is usually not detection. It is whether anyone felt able to say so upstream.

Before a wider survey

Three minutes to establish whether the longer instrument you are about to run will be answered candidly at all.

A new leader, a new team

A first reading taken early, and the same reading taken again two quarters later, is the cheapest evidence of whether anything changed.

Rigour

How this instrument was built

Model and provenance
Adapted from published academic research on team psychological safety, and administered as a short, single-construct instrument. It is scored against four evaluative bands written for a team conversation rather than for a research report.
Item source
Seven statements rated on a five-point scale, three of them reverse-keyed so that agreement and safety do not point the same way throughout.
Psychometrics
  • Seven items, summed to a total in the range 7 to 35
  • Three reverse-keyed items, inverted before scoring, to counter agreement bias
  • Four evaluative bands: Developing 7 to 14, Emerging 15 to 21, Established 22 to 28, Thriving 29 to 35
  • Around three minutes to complete; identification is not required
  • Read at team level — the construct describes a group, not a person

This is a team climate reading, not a clinical instrument and not an individual assessment. It describes how a group reports its own conditions at one point in time. No result from it should be used as an input to a hiring, promotion or disciplinary decision, and a single administration is a starting point for a conversation rather than a conclusion.

Common questions

Do people have to identify themselves?
No. The instrument does not require identification. It is designed to be answered honestly, which is difficult if the answer can be traced back.
Why are some statements written backwards?
Three of the seven are reverse-keyed: agreeing with them indicates less safety, not more. Mixing the direction stops a respondent settling into a rhythm of agreement and answering the pattern instead of the question.
Seven questions seems short. Is that enough?
For this construct, yes. It measures one thing rather than ten, and a short instrument gets completed honestly by a whole team where a long one gets abandoned or rushed. Three minutes is a realistic ask of a shift or a project group; forty minutes is not.
Is this an individual result?
It is answered individually and read as a team. Psychological safety is a property of a group, not of a person — an individual score would describe the team the person sits in, not the person.
What do we do with a low band?
Treat it as a starting reading rather than a verdict. The band comes with a written evaluation of what it means in practice, and the instrument is short enough to re-run after a change to see whether anything moved.

Psychological Safety

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Other assessments

DISCGives a team shared, neutral words for the friction they already feel — how each person prefers to decide, influence, pace and check work.44 questions~15 minutesAI ReadinessShows which teams will carry an AI rollout and which need the conversation before the tool, while there is still time to sequence it.51 questions~20 minutesEmotional and Social IntelligenceComing soonTurns a vague people problem into one of twenty-one nameable competencies — and every one of them is something a person can be taught.