Privacy Policy

Information We Collect

Information You Provide

When you submit a form on our site (contact forms, newsletter sign-up, or booking requests), we may collect:

• Name
• Email address
• Company name
• Role or job title
• Any additional information you include in your message

Information Collected Automatically

We collect basic analytics data to improve your experience:

• Page views and navigation patterns
• Device type and browser information
• Approximate geographic location (country/region level)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Send newsletters and insights (only with your explicit consent)
• Improve our website experience and content
• Fulfill booking requests made through our scheduling tools

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — when you submit a form, subscribe to our newsletter, or accept cookies
• Legitimate interest — to improve our website and services
• Contract — to fulfill booking and consultation requests

You may withdraw your consent at any time by contacting us or adjusting your cookie preferences.

Cookies

We use minimal cookies and local storage on our site:

• newsletter_dismissed — a functional cookie that remembers if you have dismissed the newsletter prompt (expires after 30 days)
• oureq_cookie_consent — a localStorage entry that stores your cookie preferences (categories: necessary, analytics, third-party)

We use Umami, a privacy-focused, self-hosted analytics tool. Umami does not use cookies and does not collect personally identifiable information. Analytics data is only collected after you grant consent via our cookie consent banner.

We do not use third-party tracking cookies. You can manage your cookie preferences at any time by clearing your browser's localStorage for this site.

Third-Party Services

We integrate with the following third-party services:

• Calendly — for scheduling diagnostic calls and consultations. When you book a meeting, Calendly processes your information according to their own privacy policy. We maintain a Data Processing Agreement (DPA) with Calendly to ensure your data is handled in compliance with applicable data protection regulations. Calendly's scheduling widget only loads after you grant third-party cookie consent.

We use Umami for self-hosted analytics, ensuring your browsing data never leaves our infrastructure.

Data Retention

• Form submissions are retained for the duration of our business relationship or until you request deletion.
• Newsletter subscriptions are maintained until you unsubscribe.
• Analytics data is aggregated and does not contain personally identifiable information.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for newsletter communications
• Object to processing of your personal data
• Request restriction of processing
• Data portability — receive your data in a structured, machine-readable format

Under GDPR Article 77, you have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. If you are located in the European Economic Area (EEA), you may contact the data protection authority in your country of residence.

To exercise any of these rights, please contact us at contact@oureqlife.com.

Contact

If you have questions about this Privacy Policy, please contact:

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33. If the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.